Call Centre's Circus

Come to Citiphones one and all Experiences galore in every call The costume party's on this Friday provided no nagging customers all day. You''ll hear of a customer who called in to say "I thought my accounts were closed today" because he saw on his statement received 'Closing balance' - what a weed! There'll be customers calling you on April 4 "My card hasn't reached, please tell me more." Then they'll realize in the blink of an eye the card says '04/04' - my o my! There'll be Italians, Spaniards, French, Japanese, but you'll soon learn to grapple with ease. Whining old ladies, snappy gentlemen, watch agents' faces slowly sadden. Marked improvement in performance they say - on the flip side there's a cut in pay. Newcomers on the floor we have seen, adieu to old buddies, on it we're not keen. Someday in Chennai Citiphones may be gone but till then - Come to Citiphones one and all Ex...